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PRIVACY POLICY

Effective Date: January 1, 2026
Last Updated: December 14, 2025

The Savage Lands / DRXVE Training
3601 Preston Ave, Suite F
Pasadena, TX 77505
Phone: 832-979-9738

QUICK LINKS

 

INFORMATION WE COLLECT

Personal Information You Provide

When you contact us, sign up for services, or train with us, we collect:

Contact Information:

  • Name
  • Phone number
  • Email address
  • Physical address (optional)

Fitness & Health Information:

  • Fitness goals (voluntary)
  • Medical history and physical readiness assessment (PAR-Q form)
  • Previous injuries, surgeries, and health conditions
  • Body composition measurements (weight, body fat %, lean mass %)
  • Training progress and performance data

Payment Information:

  • Credit/debit card details (processed securely by our payment processor)
  • Billing address
  • Payment history

Account Information:

  • Username and password for member portal and mobile app
  • Session attendance records
  • Membership tier and billing details
  • Communication preferences

Information Automatically Collected

Website Usage:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral source (how you found our website)

Training Data:

  • Session check-ins and attendance
  • Workout performance (weight lifted, reps, sets)
  • Progress photos (if provided)
  • Video form checks (if requested)

Facility Surveillance:

  • Video surveillance for security purposes (footage retained 30 days)

 

HOW WE USE YOUR INFORMATION

We use your information to:

Provide Services

  • Schedule and manage training sessions
  • Track your fitness progress via our training app
  • Create personalized COMP Cards (body composition projections)
  • Provide nutrition coaching (tier-dependent: UNLIMITED and pay-in-full packages include full meal planning)
  • Process membership payments
  • Send session reminders and schedule updates

Communication

  • Respond to inquiries via call, text, or email
  • Send appointment confirmations and reminders
  • Provide program updates and coaching tips
  • Share facility news and schedule changes

Marketing & Promotion

  • Send promotional messages about training programs (opt-out anytime)
  • Share success stories and testimonials (with your consent)
  • Display progress photos on social media (with your consent - see Media Policy)
  • Improve our website and marketing materials

Business Operations

  • Analyze attendance patterns and program effectiveness
  • Improve our training methods and services
  • Maintain facility security
  • Comply with legal obligations

 

INFORMATION SHARING

We do NOT sell, rent, or trade your personal information.

We share information only with:

Service Providers

Gym Management & Scheduling Software:

  • Session booking and attendance tracking
  • Membership management
  • Automated reminders

Payment Processor:

  • Secure payment processing for memberships and services
  • PCI-compliant credit card handling

CRM & Marketing Platform:

  • Email communications and newsletters
  • Marketing automation and campaign management
  • Website hosting and forms

Nutrition Tracking Application:

  • Meal planning and macro tracking (UNLIMITED members only)
  • Recipe database and food logging

Training App:

  • Workout programming and tracking
  • Progress monitoring
  • Coach-client communication

Legal Requirements

We may disclose information if required by:

  • Law, regulation, or legal process
  • Government or regulatory authorities
  • Protection of our rights or safety of others

Business Transfers

If DRXVE Training is sold or merged, your information may be transferred to the new owner (you will be notified).

 

DATA SECURITY

How We Protect Your Information

  • Industry-standard encryption for payment processing
  • Secure servers and databases
  • Limited employee access to personal information
  • Regular security audits and updates
  • Facility video surveillance with restricted access

Important Disclaimer

No method of transmission over the internet is 100% secure. While we use industry-standard measures to protect your information, we cannot guarantee absolute security.

You are responsible for:

  • Keeping your account password confidential
  • Logging out of shared devices
  • Notifying us immediately of any unauthorized access

 

YOUR RIGHTS

You have the right to:

Access Your Information

Request a copy of the personal information we have about you.

Correct Your Information

Request correction of inaccurate or incomplete information.

Delete Your Information

Request deletion of your information (subject to legal obligations and business requirements).

Note: We may need to retain certain information for:

  • Legal compliance (tax records, liability waivers)
  • Preventing fraud or abuse
  • Completing transactions in progress

Opt-Out of Communications

  • Marketing emails: Click unsubscribe in any email
  • Text messages: Reply STOP to any message
  • Phone calls: Request removal at 832-979-9738
  • Social media tags: Request removal of specific posts

Withdraw Media Consent

Revoke photo/video usage rights in writing (we will remove content within 30 days).

How to Exercise Your Rights

Contact us:

  • Phone/Text: 832-979-9738
  • In-person: Visit The Savage Lands during business hours
  • Contact form: drxve.com/contact

We will respond within 30 days.

 

COOKIES & TRACKING

What We Use

Website Cookies:

  • Session cookies (expire when you close browser)
  • Preference cookies (remember your settings)
  • Analytics cookies (understand how you use our site)

Third-Party Tracking:

  • Website analytics to improve user experience
  • Social media pixels for advertising (Facebook, Instagram, TikTok)
  • Conversion tracking for marketing campaigns

Your Choices

Browser Settings:

  • Most browsers allow you to refuse cookies
  • Disabling cookies may limit website functionality

Do Not Track:

  • We do not currently respond to "Do Not Track" browser signals

Opt-Out of Advertising:

  • Adjust social media ad preferences in your account settings
  • Use browser extensions to block tracking pixels

 

PHOTO & VIDEO POLICY

What We Collect

During training sessions, we may capture:

  • Progress photos
  • Training videos (form checks, demonstrations)
  • Group photos (after Saturday SAVAGERY sessions)
  • Testimonial videos
  • Facility video surveillance (security)

How We Use Media

With Your Consent:

  • Social media posts (Instagram, Facebook, TikTok)
  • Website testimonials and success stories
  • Marketing materials and advertisements
  • Progress tracking (private, for your records)

Security Purposes:

  • Facility surveillance footage (retained 30 days, not shared publicly)

Your Rights

You may:

  • Request removal of specific photos/videos at any time
  • Opt out of group photo participation
  • Revoke media consent in writing
  • Request we do not share future content

We will NOT share:

  • Your personal health information
  • Medical history or conditions
  • Body composition data publicly
  • Content you specifically request to remain private

Note: Media consent extends in perpetuity unless revoked in writing. We honor removal requests in good faith within 30 days.

 

TEXT MESSAGING

What You'll Receive

By providing your phone number, you agree to receive text messages from DRXVE Training:

Transactional Messages:

  • Session confirmations and reminders
  • Schedule changes and cancellations
  • Membership billing notifications
  • Important facility updates

Promotional Messages:

  • New program announcements
  • Special offers and events
  • Training tips and motivation
  • Community updates

Message Frequency: Varies (typically 2-8 messages per month)

Message and data rates may apply (check with your carrier)

Your Rights

To opt out: Reply STOP to any text message
For help: Reply HELP or text 832-979-9738

Note: Opting out of promotional texts will not stop transactional messages related to your active membership.

 

CHILDREN'S PRIVACY

DRXVE Training does not knowingly collect information from children under 13.

Age 13-17:

  • Require parent/guardian consent
  • Parent/guardian must complete waiver and PAR-Q forms
  • Parent/guardian must be present during training (age 17)

If we become aware we have collected information from a child under 13 without parental consent, we will delete it immediately.

 

CHANGES TO THIS POLICY

We may update this privacy policy from time to time to reflect:

  • Changes in our services or technology
  • Legal or regulatory requirements
  • Business practices

Material changes will be:

  • Posted on this page with a new effective date
  • Sent via email to active members (if significant)

Continued use of DRXVE services after policy updates constitutes acceptance of the changes.

We encourage you to review this policy periodically.

 

CONTACT US

Questions, concerns, or requests about this privacy policy?

Contact us:

Phone/Text: 832-979-9738
Address: 3601 Preston Ave, Suite F, Pasadena, TX 77505
Website: drxve.com/contact

We will respond within 30 days.

COMPLIANCE STATEMENTS

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

We do NOT sell personal information.

To exercise your CCPA rights, contact us at 832-979-9738.

Data Retention

We retain your information for:

  • Active memberships: Duration of membership + 7 years (legal compliance)
  • Inactive memberships: 7 years after cancellation (tax/legal requirements)
  • Marketing data: Until you opt out or request deletion
  • Facility surveillance: 30 days, then automatically deleted

FOR BODY. FOR FAMILY. FOR LIFE.

THE SAVAGE LANDS 🌴

DRXVE